Happy Customers

Honest feedback and thoughts from our customers about our products and customer service.

Based on 52 reviews
90%
(47)
6%
(3)
2%
(1)
0%
(0)
2%
(1)
Great product

I was a bit sceptical about this product, I had applied a chemical spot on to my cat after finding flea dirt in her fur . After 2 weeks she was still scratching,that's when I ordered the flea spot on from Pet Guru, after 2 or 3 applications there was no more flea dirt and no more scratching, I will definitely be ordering again from a happy customer and a happy cat !

Dogs didn’t jump around as did with other brands, using as a preventative before any infestation, nice smell, dogs seem happy

Used as a preventative before hot weather starts, lovely smell

Plaque Guru

Seems to be clearing the plaque on my dogs teeth, so highly recommend it.

Great Product

This product deserves more than five stars. Its been an absolute life saver for both my kittens after they developed severe diarrhoea as a side effect from the anesthetic they both had. Within a week thier bowel movement became solid as it should be. This is after trying for more than two weeks prior to get their diarrhoea under control even though I had switch to giving them a bland diet. I'm heavily into my nutrition, so it good to know both my kittens are getting a fantastic high quality pre and probiotic digestive supplement that is beneficial to thier health as well as good bowel movement.

Good response and refund given

Think I may need to use this product longer to get the desired results but great response, communication and refund given when I asked for advice and expressed i wasn’t sure if I was 100% happy with results.

Dear Lynsey
Thank you for taking the time to leave a review. We are very sorry that our treatment did not achieve the desired effect for you in the timeframe you had hoped for. We are however very glad that you are happy with how we responded when we reached out to you by email to discuss and advise in more detail.
Kind regards
Laura

Thank you!

Very pleased with the natural approach to flea control, My cat is happy not having to endure the harsh chemical approach in other brands.
Also thank you so much for sending quickly X 😻

Excellent customer service

Had a couple of problems with my dog and Customer service were very quick to respond and offer advice. They are very professional and considerate. Would definitely use again.

Dear Andrew
Thank you for taking the time to leave a review. We are very sorry to read that our spot on treatment has not worked for you in this instance. We have reached out to you by email to discuss and advise in more detail.
Kind regards
Laura

Do not hesitate!

I was sceptical about giving my two 11 year old boys supplements. The chemicals & ash (yes ash!) content found in things like "You move" are nasty so I decided on the herb approach. And what a difference!
Sirius has three legs, birth defect, Albus has severe hip dysplasia also birth defect, after 3 days of starting the supplement you'd think they were kittens again! Running or rather hopping around the house with so much joy! Their pain has been massively reduced & all without nasty cancer causing chemical
This product is one that I will very highly recommend to anyone who asks!
If you're thinking of starting this supplement but aren't sure take it from my boys it's absolutely worth it!

Tummy Guru

Very impressed with this product and the quality. My cat is very fussy with anything added to his food and as soon as I opened the Guru packet he couldn’t wait to get in it.

Hi Spirit
Thanks ever so much for taking the time to let us know how much your cat is enjoying Tummy Guru. We absolutely love hearing feedback like this especially from a fussy eater. Thanks so much!
X The Pet Guru

Claming wax melts

Lovely smell, great packaging
I haven't used yet as planning to use them when my dog gets his next groom which is in a few weeks

Lovely wax melts

Each of the four fragrances in this mixed box of melts smells amazing. I can’t decide which I like the most. The different shapes are cute and it’s wonderful to know the fragrances are made with pets in mind too. Love them!

Amazing smelling candle

I love this candle. The smell is incredible and makes me feel like I'm on holiday in the Caribbean!

Tummy guru is a hit

I ordered the tummy guru for my cat's digestive issues and thought - he won't eat that!! but how wrong I was. He loves it. Just a sprinkle on the food and he eats it with gusto. I think he knows it's doing him good. After years of vet visits and expensive homeopathy he is doing really well and I'm starting to notice he's putting on weight finally. And the natural flea treatment seems to be improving his coat too without the nasty chemical residues of conventional products. So far I am really impressed.

Alternative to chemical products

Needed a natural cure for some unwelcome live fleas on my dog. I had lots of questions about their products and they were answered very promptly despite it being a weekend . They gave me the confidence to buy! We haven’t seen any more of the critters but to be honest I think we had caught them shortly after he had picked them up. However, I wouldn’t hesitate to use the company again. I don’t use standard chemical products on my dog.

Fast delivery

Fast delivery. Only started using the flea drops on my cat so see how we go.

Greatest candles and awesome products.

My order way delivered quickly was well informed by email products smelt divine all round it was an excellent first purchase

Might be too soon to tell but I think…

Might be too soon to tell but I think the flee spray and spot are working to get read of our unwanted pests

Pleased so far thanks

Great thanks, pets don’t mind having these drops on them and they don’t become ill unlike with the chemical ones from the vets. Too early to tell yet wether they work but they smell nice.

Only thing that has worked

I've used lots of different flea treatments on our dogs and this is the only product that has made any difference. We used it in conjunction with the spray for soft furnishings and it has solved our flea problem. Natural too, which is great, with a lovely scent.

Very easy to find what I wanted on the website was packed Very well and safely will use again not seen any fleas on her since her bath even though she hated it

I've just ordered some flea drops Looking at the 5 star reviews I'm hoping it won't only stop the fleas biting but repel them from doing so My dog has a flea allergy so after the flea has bitten she gets a reaction for up to 5 weeks after. We use advocate and have just recently realised that this also could be the reason she is scratching twice now I've applied it and she's had a reaction. Here's hoping this works!!!! Will also save me £9 a month subscription from vets 4 pets with the advocate and wormer

Guru flea treatment

The range of Guru cruelty free products is awesome. My cats have extremely sensitive skin so Advantage or Other pesticides cause serious irritation to them. I received candles which are of amazing scents, House and Furniture spray and some flea drops. Not only does the spray have a lovely scent but it does not leave a grease on surfaces or fog out Ones property. The flea drops have not irritated my cats and so far (only used once) is showing signs of flea reduction. I as a Vegan do not agree with harming insects or life and these products offer the lowest destruction to Ecosystem. Can not wait to try the other product ranges. Great product.