Happy Customers

Honest feedback and thoughts from our customers about our products and customer service.

Based on 83 reviews
87%
(72)
6%
(5)
1%
(1)
0%
(0)
6%
(5)

Smells lovely, ny cat was too sure about it, and was like, what are you doing yo me! But he smells gorgeous! Just waiting to do his brother next

Excellent product

This is the best natural non toxic flea repellent and treatment that actually works. I purchased this on the 4th of July, height of flea season and both of my cats have not had any fleas since. Used as directed and it works. Both cats go out a lot and are prone to attracting the hitch hikers from hell. This product doesn't smell over powering and when applied the cats they don't react like other topical solutions previously used. The other stuff when applied you sware you out a drop of acid on their neck. I would definitely recommend this product.

Pity, it doesn't work...

Drop on against flea and the household spray against flea together, used for weeks , didn't stop the flea..

Conditioning coat spray

Smells beautiful my two dogs love it would highly recommend

Pet candle

Bought this candle smells absolutely beautiful and strong. Smelling quick delivery would recommend.

Something natural that truly works!

I started out hopeful but a little skeptical. Four months in, I’ve been using this on my labradoodle and haven’t seen a single flea. My daughter has been using the cat version for two months and is equally impressed. I’m so glad we’ve found something natural that truly works!

Useless. DO NOT BUY!

I used the spot-on immediately after I received it. I followed the instructions carefully and yet my cat still has LIVE fleas. I bathed him in another product and groomed him well. I reapplied the Pet Guru spot-on and he STILL has fleas. I persosted for a week but my £15.99 was wasted. I gave one star because there is no option for no stars. Disappointed.

Nice one very good quality product gorgeous smelling and easy to use

Dry Shampoo

My indoor cats, somehow managed to get fleas. I bought this shampoo, to use before using the natural spot on treatment. The pump is quite quiet, but one of my cats ( scared of his own shadow) still jumped a bit. The product goes on well, smells great and does the job. I am happy with the product, my cats are not so happy 😄

Natural Spot on.

My indoor cats somehow managed to get fleas? And as I had read articles about what's in the traditional spot on and how fleas are becoming resistant to them, I thought I would give this a go. I first use the flea and tick dry shampoo , once that dried and cats were brushed, the next day I started using the spot on. I used it daily for a week, and the cats didn't mind it, one of them used to run away at the first sight of the chemical ones, and flinched once it was on, ( as though it hurt). These drops with the shampoo have been effective. I would recommend.

Spot on

This stuff is great. Also customer service very good as I received my first order and the box was empty. I contacted them and they quickly replaced my order, customer for life I’m looking forwards to trying the rest of the range thank you

Environmentally friendly petcare

I was very pleased to find there is a non-ioxic, cruelty-free product to protect my cat.
I've just done the first week's treatment, so too early yet to see how effective it is. However, other reviews are very positive, which was part of the reason for going ahead with the order.

Free from fleas spot on for dogs not effective

Sadly had no effect on my dogs ,I had big hopes!
Tried it daily for 2 weeks and the fleas are worse than ever!
Smells nice though..

Dear Paloma
Thank you for taking the time to leave a review. We are very sorry to read that our spot on treatment has not worked for you in this instance. Our treatment is proven effective as a preventative measure or to tackle problems if applied straight away after infestation. Due to its mild and natural nature it is not designed to fight infestation - it works longer term by creating an inhositable environment on which fleas fail to thrive. We have reached out to you by email to discuss and advise in more detail.
Kind regards
Laura

I have a cat and a dog and only wanted to try on product for fleas. I was advised to choose flea from fleas for cats as it would be safe for dogs also. My small dog had a reaction to the drops and developed sores which needed vet treatment to calm the sores and itching. Have not used the product since hence the reaction

Hello Helen, we are sorry to hear out product was not suitable for your dog and sad to hear your little dog is suffering discomfort. We go to great lengths to ensure our products are as safe as possible using the most effective, mildest and safest ingredients for each type of pet. although this is the first complaint we have had about this product unfortunately pets are like humans in the fact that they can have individual sensitivities and allergies to certain ingredients which usually manifest in skin reactions.
We have many customers who use the free from fleas cat drops on both their cats and dogs without issue as the base ingredients are the same but one of the ingredients has been adjusted specifically for cats as this ingredient in the dog version is not suitable for cats this ingredient has no known effect on dogs and is on the dog friendly safe list.

I hope your pet is recovering well and if we can be of any further help please drop us an email.

Regards

The Pet Guru Team.

My cat had a allergic reaction to a fipronil spot on so I tried yours. It smells OK and my cat doesn't mind it and it seems to be keeping fleas at bay. Thank you.

Joint Mobility For Cats.

Cats are notoriously bad at taking any kind of medication, and my cat is no exception. However I just mix this liquid into his food and he seems to actually enjoy it. He suffers from quite bad arthritis in both hind legs and I can honestly say that this product is helping.
Obviously it will not cure his arthritis but the symptoms have definitely improved - and at a very reasonable price.
Thank you Pet Guru from Freddie.

Miracle Medicine

One of my cat’s front paws went completely limp, she couldn’t walk and I was worried there was some real damage. Two visits to the vets and they didn’t know what was wrong other than suggesting ligament damage! I came across this medicine and finally took the plunge in ordering. After 2 doses my cat is now running around the garden with all the others! She literally walked in like we haven’t all been worrying about her! Honestly, at one point I thought she would never be able to walk with that leg again! So pleased I found this medicine and even better that it’s all natural. Thank you

Calm Guru Anxiety Support

Amazing products we love their calming drops for our reactive dachshund. Works a treat before people come over or outings

Yvys coat is looking healthier and thicker

Still early days with Yvy my cat but she's scratching less and her coat looks healthier for sure 😊

Great product

I was a bit sceptical about this product, I had applied a chemical spot on to my cat after finding flea dirt in her fur . After 2 weeks she was still scratching,that's when I ordered the flea spot on from Pet Guru, after 2 or 3 applications there was no more flea dirt and no more scratching, I will definitely be ordering again from a happy customer and a happy cat !

Dogs didn’t jump around as did with other brands, using as a preventative before any infestation, nice smell, dogs seem happy

Used as a preventative before hot weather starts, lovely smell

Plaque Guru

Seems to be clearing the plaque on my dogs teeth, so highly recommend it.

Great Product

This product deserves more than five stars. Its been an absolute life saver for both my kittens after they developed severe diarrhoea as a side effect from the anesthetic they both had. Within a week thier bowel movement became solid as it should be. This is after trying for more than two weeks prior to get their diarrhoea under control even though I had switch to giving them a bland diet. I'm heavily into my nutrition, so it good to know both my kittens are getting a fantastic high quality pre and probiotic digestive supplement that is beneficial to thier health as well as good bowel movement.

Good response and refund given

Think I may need to use this product longer to get the desired results but great response, communication and refund given when I asked for advice and expressed i wasn’t sure if I was 100% happy with results.

Dear Lynsey
Thank you for taking the time to leave a review. We are very sorry that our treatment did not achieve the desired effect for you in the timeframe you had hoped for. We are however very glad that you are happy with how we responded when we reached out to you by email to discuss and advise in more detail.
Kind regards
Laura